[Draft. Every figure below must be supplied or approved by the client before this page is published.]
Dispatch and delivery
- Orders are dispatched within [number of working days] of payment.
- Delivery usually takes [number of days] within India. Delivery areas: [India only, or list international countries].
- Couriers: [names, and any limits on liquids or aerosols].
Shipping charges
- Shipping charge: [amount].
- Free shipping on orders above [amount; the old website said Rs 1,499, to be confirmed].
- Cash on delivery: [available or not available, and any extra fee].
Returns and replacements
- Unopened products can be returned within [number of days] of delivery.
- Opened cosmetic and skincare products: [policy for hygiene reasons].
- Damaged, leaking or wrong items: tell us within [number of days] with a photo and we will [replace or refund].
- Refunds are made to the original payment method within [number of days].
Contact us
WhatsApp [number to be confirmed] or email [address to be confirmed].