[Draft FAQ. Answers marked in brackets are waiting for the client. Nothing here is a claim until the supporting documents are supplied.]
What do the product names mean?
They come from classical Sanskrit words, for example Varnya (of good complexion), Tejas (radiance) and Netra (eye). See About for more. [Meanings to be confirmed.]
Is AyurPuran genuine Ayurveda?
[Answer to be written once the manufacturing licence, formulator and classical or proprietary labelling are confirmed.]
Where can I see what is inside each product?
Every product page has an Ingredients section with the list as printed on the pack. [Ingredient lists are being collected from the client.]
Will it suit sensitive skin?
Natural does not always mean gentle, so we recommend a patch test with any new product. [Product-specific guidance for sensitive skin to be supplied.]
How do I do a patch test?
Apply a small amount to the inner forearm or behind the ear. Leave it for 24 hours. If you notice redness, itching or burning, wash it off and do not use the product. For external use only.
How long until I see a difference?
[Realistic timelines per product category, to be confirmed by the client. We will not promise overnight results.]
Is the sunscreen tested?
[Answer to be written once the SPF test report is supplied. Until then we make no SPF claims.]
Can I use your products on a baby?
[Answer to be written once the baby range, its wording and any required approvals are confirmed.]
How do I know the product I receive is original?
[Answer to be written once authorised sellers and packaging features are confirmed. See also Authenticity and quality.]
How should I store my products?
[Storage instructions and shelf life per product, to be supplied.]
How long does delivery take, and what does it cost?
See Shipping and returns. [Details to be supplied.]
What is your returns policy?
See Shipping and returns. [Details to be supplied.]
How can I contact you?
WhatsApp [number to be confirmed] or email [address to be confirmed].